Our Policies

All orders placed through us are subject to the following policies.

Disclaimer

We are not responsible for any improper use of our marketing services, information, links, articles or any other content gathered from your website. By placing an order it is understood that you have read, comprehended and agreed with these terms.
 
Global Marketing & Target Marketing Disclaimer: With guaranteed visitor campaigns you are ordering a quota of visitors that must be meet, we guarantee unique traffic delivery as described. We DO NOT guarantee sales or signups which is entirely dependent on the services or products your website is offering. We run these unique guaranteed visitor campaigns until the visitor quota is meet. 

Email Marketing Campaign Disclaimer: By purchasing email marketing you acknowledge and agree that email marketing is not guaranteed visitors, we DO NOT guarantee every recipient will visit your site, however we guarantee your mail is sent to the number of recipients ordered. With email marketing we use a click counter that counts all unique and returning visitors. We guarantee an average click ratio of 10% to 15% per email ad delivery. You also acknowledge and agree that sales and signups are solely dependent on what your site is offering

  • Client acknowledges that by placing an order with us that they have read, acknowledged and fully understood ALL paragraphs of these terms and conditions. All services will begin within 48 hours from the purchase time. All services are conducted on a first come, first serve basis. If you pay by online check or credit card, the campaign starting date shall be the date on which your check or credit card payment clears.
  • Due to variances in amounts of traffic purchased at different times, the starting date may fluctuate, and we are in no way to be held responsible if your campaign does not start by a specific date.
  • All visitor campaigns will be completed in 30 days. If we are unable to deliver all of your visitors within the 30 day time frame you are eligible for a refund. This refund will be issued on a pro-rata basis.
  • In cases where refunds are claimed we reserve the right to require proof that the proper number of visitors were not delivered. Stats, Data and other information from third party counters (e.g. Extreme-DM.com, hitbox) are not sufficient to establish a claim. These counting systems tend to yield an improper count. If we dispute your claim, you must provide us with RAW server logs from the site and time period in question - this is the only reliable method of counting. Also acknowledge that some ad recipients may have popup blockers active and have chosen to block trackers in their browser, which makes it hard to gather visitor data. In this case we've added hidden simple hit counters to campaigns.
  • We cannot be held responsible for factors beyond our control that may interfere with our ability to deliver visitors to your URL. Such factors include, but are not limited to: downtime on your server, overuse of your bandwidth quota (if applicable), errors on your site and network outages beyond our servers. Please contact your web hosting company or network provider if you are unsure about whether your hosting account is sufficient for the traffic amount you are ordering.
  • We will in no way be held responsible for slow server bandwidth. We will in no way be held responsible for determining the server bandwidth capabilities of customer sites.
  • We will not be responsible for incorrect URL's. This is the responsibility of the client to verify the correct URL. We will in no way be held responsible for this type of mistake.
  • Client understands that 3rd party hit counters on your site do not accurately represent the number of visitors to your site or the number of ads we served. This is due to the large amounts of traffic sent to the site in a relatively short time frame. Most 3rd party counters cannot keep up accurately. Client also understands that WE DO NOT GUARANTEE SALES OR SIGNUPS, however we guarantee delivery of specified quota of visitors. We will produce accurate Total Visitor counts.
  • In no event shall we be liable for any consequential, direct, indirect, incidental, punitive, or other damages whatsoever (including, but not limited to, damages for loss of profits, loss of information or other pecuniary loss) arising out of the use or inability to use the package, even if we have been advised of the possibility of such damages.
  • In the event that there is a discrepancy between the amount of traffic delivered by us and the amount of traffic delivered to the client on their behalf we and the client both agree to use the report prepared by the traffic reporting supplier Histats.

 
© Copyright 2018. FirstAdExpress Marketing