Our Policies

All orders placed through us are subject to the following policies.

Terms of service

Orders are placed into an advertising queue as soon as possible, normally within 24 hours following the date of purchase. This includes orders placed on weekends, we work on weekends however, weekend orders are not prioritized. This depends on demand and at times may be up to 48 hours for campaigns to start.
ABOUT THIRD PARTY TRACKING SOFTWARE: We hope you realize that third party stat tracking software is not always reliable and often inaccurate when it comes to counting visitors that come very fast.
           
Remember we sendof REAL traffic to your site but your website still has to convert those visitors in to signups and sales. We do NOT guarantee that you will make sales and we do NOT guarantee that you will get clicks from every reader.
               
However, what makes our service special is that we promote your site until you have exceeded the number of visitors ordered. When you purchase a campaign you understand and agree that the statistics system we have utilized will serve as the official record of traffic, visitors delivered.
If you are using third party tracking software and comparing to our stats, you will NOT get an accurate count from anything other than the RAW server log. This is the primary tracking software, the first initially embedded, which tracks before any other third party. We have embedded RAW server log software. If your server is not comparable you must provide your RAW Server Access Logs to settle any differences between our count and your own. This is part of the Terms. If you do not agree to these Terms then do not buy traffic. Our campaigns do not come with any stats guarantee other than ours that we provide.

All traffic/hits will be delivered to the site address hosting your program. In the event that there is an error with the URL the customer has submitted, the customer will not hold Us responsible for the error. Any traffic delivered to a customer's site reflecting the above error will not be credited or entitled to a refund unless otherwise stated. This is covered in our refunds policy.

Campaign start date - due to variances in amounts of traffic purchased at different times, the starting date may fluctuate, and we are in no way to be held responsible if your campaign does not start by a specific date.

You are guaranteed that we will send the number of visitors to the URL you specify. This is the only guarantee for this service. In no event shall we be liable for any consequential, direct, indirect, incidental, punitive, or other damages whatsoever (including, but not limited to, damages for loss of profits, loss of information or other pecuniary loss) arising out of the use or inability to use the package, even if 'we' the service provider has been advised of the possibility of such damages.

In the unlikely event we at anytime are experiencing abnormal server issues we retain the right to broker traffic from third parties as independent agents in order to fill campaign orders. If we are unable to deliver the number of visitors promised you may claim a no questions asked refund. In the unlikely event that we the service provider does not deliver the number of visitors promised, we will provide a refund of your entire purchase price on a pro-rata basis. In cases where refunds are claimed, we reserve the right to further investigate and approve or decline your request.

In the event that the customer's site becomes unavailable for any reason ("server is down or unavailable, timed out, or shows to be active but with internal server errors, 404 errors and other types of common or uncommon errors associated with the internet and its underlying infrastructure, the customer will not hold us or our partners responsible for these errors. All/Any traffic delivered to the customer's site during this down time will not be credited or refunded. In the event that any of the above errors occur including any errors not listed but clearly intended, the customer may submit a support request or the campaign to be placed on hold. Upon resolution of the problem the held campaign will continue. Any traffic previously sent will not be credited or refunded.

BY ORDERING TRAFFIC FROM US YOU ACKNOWLEDGE THAT YOU HAVE READ OUR TERMS. All sales are final. There is NO REFUND for any reason except for if we cannot deliver traffic ordered.

END OF AGREEMENT.

 
© Copyright 2018. FirstAdExpress Marketing